Terms and Conditions
Dear Guest,
The Management and the staff of Hotel Eden welcome you and wish you a pleasant stay.
If you need anything, please do not hesitate to contact any member of Reception staff or the Hotel Management.
We wish you enjoyable stay and we hope to have the pleasure to wellcome you back during your next trip to Nei Pori Dion Olympus
GENERAL INFORMATION
RECEPTION
The Reception desk is available 24 hours.
Dial #200 & #300 for any further information
CHECK IN – CHECK OUT
Check-in on your arrival day from 15:00 p.m and check-out on your departure day until 11:00 am
Should you wish to extend your stay for a few hours, please check availability at the Reception
desk one day before departure.
Late check-out : on request upon availability till 18:00 – charge 30,00 Euro. Please contact the Reception, one day in advance.
POLICY AND PROCEDURE COVID-19
We would like to inform you that we have taken all the necessary precautions and we are strictly following all the Covid Protocols Health First and standards for all of our guests’ and staff’ hygiene, health & safety, in order to ensure that you will have a great & safe overall experience.
IN-ROOM AMENITIES
• Free Wireless Internet
• TV
• Mini fridge
• Hair Dryer
• Magnifying makeup mirror in the bathroom
• Air Conditioning Unit
• Iron and ironing board are available at Reception
•Telephone
• Safe Box
• Wake Up Call
•Extra Pillows
•Anatomic mattress
•Thermal insulating double glazing
•Natural Light & Ventilation
•Balcony
•Ability for fully obfuscation using electric shutter
OPERATIONS HOURS
BREAKFAST ROOM
Main Restaurant
Breakfast 07:00 – 10:30
Εarly breakfast service . Please Inform Reception Desk
Breakfast baskets ,upon request
Swimming Pool 10:00-14:30 & 17:30-20:30
LUGGAGE ROOM
Luggage Room: There is special modified room at the ground floor for storing your luggage
HOUSEKEEPING
Rooms are cleaned up daily. Change of sheets every third day and change of towels every second day.For extra cleaning service or extra towels please contact the reception.
WATER IS PRECIOUS
Help us to save water by using your towels and bed linen more than once.
COMMUNICATIONS
Room Lines: Directy dial the number of the room you want to call
External Lines: Dial 0 and then the number you want to call
WI – FI
Available free in all the hotel areas
User name: HOTEL_EDEN – Password : @eden123
Internet corner
Tablet available for all our guests with Internet connection
ACCEPTED CREDIT CARDS
AIR CONDITION
All rooms have a private air condition. We recommend a setting of 26 °C at low fan-speed. The room will cool down quickly and to a pleasant temperature.
Please don’t leave the AC on with windows and doors open
SAFE BOX
NSTRUCTION FOR USE
TO LOCK: Close the door / Enter your code with min 3 and max 6 digits / Press the button ENTER
TO OPEN: Enter the personal code you have previously set / Press the button ENTER
IMPORTANT: At the end of your stay leave the safe OPEN
Please note that the hotel is not responsible for the loss of valuables incurred during your stay.
SMOKING POLICY
Smoking inside the rooms or enclosed hotel areas is not allowed
TOURS & ATTRACTIONS
For information about organized tours and attractions in the area, please ask at Reception
VISITORS
For your safety, non-resident visitors are not allowed over 23:00 in the common areas of the hotel.Visitors to the rooms are also not allowed. According to th Greek Law, reception should record the details of all visitors.
GDPR
By signing you give your consent toHotel EDEN for the processing and use of your personal information according to GDPR for administrative and marketing purposes as well as for reasons of public health protection.
*Hotel Eden is pet friendly upon request
Greece23 Zorba Str – 60065 Nei Pori-Pieria
TEL +30 2352 041 498 FAX +30 2352 041 410 MOB+30 6977 427 070